Surekha Sharma, was incredibly helpful in finding me my new rental apartment. She quickly located properties in her database... that matched my criteria and responded promptly to my inquiries. Her expertise and efficiency made the process stress-free, even during the challenging apartment renovation period. I'm grateful for her understanding and flexibility in working with me on the rental rates.Read More about Surekha, I noticed your assistance.
By: Anonymous Verified Resident
Thank you so much for your positive review and kind words toward Surekha! We appreciate your positivity!
I wanted an apartment in the city close to shops etc. I was concerned that it maybe noisy in the building and neighbourhood,... I am delighted as it’s super quiet despite being across from the hospital and some community care homes. The building is also super quiet. Read More about Quiet as a mouse
By: Susan Bates Verified Resident
We’re always so thrilled to get a 5-star rating, it never fails to make our day, thank you so much! If there’s anything we can do for you, please let us know!
Thank you, Cambridge West Apartment Homes
Thank you Cambridge west for great experience, the staff are very accomodating and helpful everytime.
By: Cristopher Solis Verified Resident
Hello Cristopher,
Thank you for the incredible rating! Please do not hesitate to reach out if you ever need any assistance.
Sincerely, Cambridge West Apartment Homes
Thank you Cambridge West Apartment management for letting us to move in. Feel like a comfortable place to live. Excellent... experience from the staff. Thank you Surekha for all your support and services.Read More about New Residence
By: Syama Radhadevi Verified Resident
Hi Syama!
Thank you for the great review! It warms our hearts to see such nice comments about our team! We'll be sure to pass the kind words on to Surekha!
Thanks again, Cambridge West Apartment Homes
Hi Merthyl !
We’re so grateful for this review, and for you taking the time to acknowledge Surekha's hard work! They had a wonderful time working with you, and we would all love the opportunity to show you how much we care about your experience, so if there’s ever anything else we can do for you then please let us know!
Hope to see you around!
The team at Cambridge West
Hi Teodoro,
Thank you so much! We want to keep giving you the best experience possible, so please let us know if you need anything!
Thank you, Cambridge West
Me and kids moved to this apartment 1 month ago and I am very satisfied with stay. The staffs are very nice and helpful.... The maintenance team is excellent. I had to call them very early morning around 4 am and they came very fast. I give this apartment 5 star rating. Thank you Surekha and teamRead More about Happy with the stay
By: Nijila Rakesh jose Verified Resident
Hi Nijila,
Thank you for the positive feedback. More importantly, we are happy to know that you are having a great time living in our beautiful community. We hope you will continue to have wonderful memories with us for you and your family. Please watch out for residents activities and events coming soon. All the best.
It’s a nice apartment. Really good location right by the mall. Literally walking distance. I put maintenance as 3 as I haven’t... really had much issues aside from the carpet needing repair. But it’s too soon to form an opinion.
A few of my neighbors are a wee bit loud, but they quiet down during sleeping hours so it’s not much of an issue on my end.Read More about Place is great so far
By: Kevin Zelles Verified Resident
Hi Kevin,
Thanks so much for your review, and if there is ever anything we can help you with, please don't hesitate to reach out!
All the best,
Cambridge West
The three ladies in the office that assisted me this morning with my lease we’re absolutely amazing, very friendly an great... to deal with. They all should get a raise! Thank you, helps making the decision to stay here another yearRead More about The office staff
By: Darren Verified Resident
Hi Darren,
Thank you so much for taking the time to let us know about your positive experience! We love our community and we're ecstatic that you do too!
All the best,
The team at Cambridge West
The lady works in office name surekha is not professional at all. Any thinf we complain about she suggests to resolve by... my side. She supposed not to be there working.
I need to talk to the some one from head quarter. The local staff at Cambridge west is use less. Read More about Staff is unprofessional
By: Chintangiri Goswami Verified Resident
Hi Chintangiri,
Thank you for taking the time to share your thoughts about your recent experience with our staff. We regret to hear that you have been left unsatisfied.
While we highly value our team and trust their dedication and professionalism, we understand that misunderstandings and disagreements can sometimes occur. Please be aware that all members of our team, including Surekha, are committed to providing top-notch service and assisting our residents to the best of their abilities.
Regarding the issue of unauthorized parking in your rented stall, we apologize for any inconvenience this may have caused. It's important to note that we follow a standard procedure for such instances which involves the resident contacting the towing company directly. Our team can also assist in identifying whether the vehicle belongs to another resident if we are provided with specific details such as the license plate number.
We are sorry to learn about the frustration you experienced due to this matter. We want to assure you that our aim is not to burden our residents, but to uphold the rules and procedures that ensure the smooth running of the community and the safety and satisfaction of all our residents.
While we cannot change past experiences, we will utilize your feedback as a learning tool to improve our communication and response to such matters in the future.
We wish you all the best in your future endeavors and thank you again for your feedback.
Wishing you nothing but the best,
The team at Cambridge West
Thank you for the quick and friendly service fixing my smoke detector and dripping faucet. My request was put in yesterday.
By: Debbie Kitchen Verified Resident
Hello Debbie,
Thank you very much for the 5-star review! It’s so wonderful to hear from you, so please keep in touch!!
Thank you,
The team at Cambridge West
Hi there,
We appreciate you very much for giving us this feedback, and we would like to learn more about what led you to leave a low star rating. If you wouldn’t mind giving our office a call we promise to do whatever we can to address your concerns!
Hope to hear from you soon,
The team at Cambridge West
We’re so happy that we’ve made a good impression with you, because you’ve certainly made a good impression with us! You were gracious enough to leave us such a lovely review, and in return we want to keep giving you that 5-star experience you’ve come to expect, so please let us know if you need anything!
Thank you!
The team at Cambridge West
The maintenance staff and the staffs in the leasing office are really good at keeping our unit to fixed and very responsive... right away .Read More about Satisfied tenant
By: Flordeliza Albrando Verified Resident
Hi Flordeliza!
Thank you so, so much for this review, a 5-star rating is truly the best praise and we’re always thrilled to see it! We’re always thrilled to hear from you in general, so please stay in touch with our office staff whenever there’s something we can do to improve your experience. We hope you have a wonderful day, and we hope to see you around at our community events!
Warm regards,
The team at Cambridge West
When I first moved in here, I notice the window of the bedroom didn't close properly and the was a 3-4cm gap. I reported... it so many times at the office and I was told they didn't have budget to fix it. So I had to try fix it myself, right now the is only tape covering it. Read More about Broken window
By: Jaime Garfias Garcia Verified Resident
Hi Jaime,
We deeply apologize for the time it took to complete this request, however we're sincerely grateful for your willingness to work with us through this process. If the issue with your window has reoccurred, or if there are any other concerns we can help address for you, then please reach out to us and we will see that it's addressed as soon as possible. Alternatively, please feel free to reach out to our Customer Experience Team by visiting bit.ly/weidnercustomerservice.
Sincerely,
The team at Cambridge West
Very safe place to live and the management are very accommodating
By: Egino Ecaruan Verified Resident
Thank you for the positive feedback, Egino! We happy to hear you enjoy our community and the surrounding area!
Feel free to reach out any time!
-Cambridge West
Hi Jackson,
Thanks so much for your positive review! Please let us know if there is anything we can do to earn that last half a star!
Best,
Cambridge West Team
We are grateful to suggest Cambridge apartment to occupy. As we are new here we had such nice experiences with the staff... and the premises are good and all access are nearby.
Thank YouRead More about anphy sabu
By: Anphy Mazhuvanchery Antony Verified Resident
Hi Anphy,
Thank you so much for your five-star review! We are so happy to have you as a part of our community. Our entire team is delighted to know you are enjoying your home!
Take care, Cambridge West
Office staff and manager has been helpful. They have been accommodating to our needs. Would like to commend Naira especially... anove everyone for going above and beyond her duties just to make sure our move in is successful and smooth. Renters needs more Naira to assist and educate. Read More about Above and beyond
By: Tantoco Johnette Verified Resident
Thank, Tantoco, you for taking a moment to recognize, Naira!
Hi Kaveli!
It's residents like you who make this such a great place to live, so thank you so much for you generosity and kindness! If there's anything we can do to make you love living here even more then please don't hesitate to ask, and in the meantime we hope to see you around at our upcoming community events!
Have a wonderful day!
The team at Cambridge West Apartment Homes
thanks to Eric for solving are bee issue, he was there not long after addressing problem, and like that, they were gone,... job well done Eric!Read More about Eric
By: E Ho Verified Resident
Thank you so much for your kind words about Eric! We love bees as much as anybody, but there's a time and place for everything. Thank you for giving us a chance to work with you an improve your experience, and if there's ever anything else we can do for you please feel free to let us know!
See you around!
The team at Cambridge West
thanks Priyanka for being prompted on issues we had in help solving, she's a sweet heart and a very good customer rep, good... job! Read More about Priyanka
By: E Ho Verified Resident
We'll be sure to let Priyanka know you appreciate her help, she takes so much pride in the quality of her customer service, so she'll be thrilled to hear it! If there's anything we can do for you going forward then please don't hesitate to reach out, we're always eager to help!
Have a wonderful day,
The team at Cambridge West
Thanks so much with my requests as it’s very important when communication is needed, thanks to the staff and Naira, mer... c ba cuRead More about Naira
By: E Ho Verified Resident
Thank you so much for this review, and for allowing us the opportunity to work with you to improve your experience! We're so happy to hear that Naira was able to assist you, and we'll be sure to let her know you appreciate her help.
Have a wonderful day!
The team at Cambridge West
What a pleasant change, we now must have THE CLEANEST building of all; the lovely lady cleaning building D is so very very... good at her job. The cleaning lady in D is always cleaning, floors/rugs and laundry rooms etc. are kept so meticulously clean. She is so pleasant, always has a smile and kind words. She is a keeper!Read More about Building D clean!
By: Edith J Berg Verified Resident
Hi Edith,
Thank you for your wonderful feedback and we will for sure let the team member know. Take Care.
The building D corridor in my unit is super clean, with no filthy smell unlike before, thanks to the housekeeper for keeping... it clean. Keep it up!Read More about excellent work
By: Chona Binarao Verified Resident
Hi Chona,
Thank you for the wonderful feedback and we are happy to know that you are enjoying your stay at Cambridge West. Will surely let the team know. Take Care.
I live in Building D and have noticed that the common areas are very clean. The building entrance, stairs and hallways are... very tidy and fresh. Also, the laundry room is kept very nice. Thank you to the Housekeeper for making my home enjoyable. I appreciate your hard work and efforts!Read More about Housekeeping in Building D
By: resident Verified Resident
We take a lot of pride in our appearance and our wonderful maintenance staff, so it means the world to us to know that you've appreciated their hard work! Your experience here means the world to us, so if there's anything we can do to make it even better, please don't hesitate to reach out and let us know!
We hope to hear from you soon,
The team at Cambridge West
I have lived here 11 years.
I always grow a garden in the spring/summer.
By: Shirlene Heuft -emp Verified Resident
Hi Shirlene,
Thank you very much for being a very loyal resident and we appreciate the great feedback. Definitely, the garden you are growing every spring and summer adds to the beauty of the community. Wishing you more wonderful years with Cambridge West!
This has been a great home for me the past year and the staff are so nice and helpful to me. It’s older building but they... are renovating the suites and they look absolutely beautiful. ??Read More about Current Resident Review
By: Cassidy Stilling Verified Resident
Cassidy,
Thank you so much for your review! We appreciate you! Please let us know if there is anything we can do to make you love your home even more!
Take Care,
Cambridge West Team
Ronna was pretty helpful throughout the whole process from helping through the lease to answering general questions. I think... it's important to mention that Ronna gave me a very good deal for my lease. overall, I would recommend moving into Cambridge west due to the helpful and friendly staff and the apartment is just great. Roberto is also pretty cool.Read More about Cambridge west is cool
By: Alexander Starr Verified Resident
Hi Alexander,
We are so grateful that you took the time to give Cambridge West a review! Thank you for being an awesome part of our community!
My stay at Cambridge West for last two year has been a pleasant one. I experienced excellent customer service from staff,... who have been very accommodating and understanding. I have experienced consistent dedication to customer service from all staff and special mention must be made of Anna, from the very first day I stepped into office and until unplanned exit due to Covid 19 pandemic as I need to move to BC to start work from home, has been very professional and have excellent customer service skills.
Th location is fantastic and have some fine neighbors which makes this place very livable.
When the offices open and I need to come back to Edmonton, my first choice will be Cambridge west.
Read More about Comfotable Home away from home!
By: Michael Senaka Ameresekere Verified Resident
Hi Michael!
We sure are sad to see you go, but wish you well in the future! Tanks so much for the five-star review! Happy o know how much you loved your home with us!
Take care - Cambridge West
I would like to thank Ms. Anna and Mr. Salman for their remarkable service. Thanks a lot for helping me out.
By: Ansia Anitha Verified Resident
Hello Ansia! We are so grateful for your time in dropping in your feedback and kind words. Thanks for sharing your review with us and the community. We are ecstatic to know that you enjoyed your experience, and we will make sure that Anna and Salman get the recognition they deserve. Thank you for your feedback!
Kind Regards,
Cambridge West Team
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